Notice for Policyholders in Christian County, Illinois

In response to the significant storms that impacted Christian County, Lincoln Benefit Life Company (LBL) has implemented the following guidelines:

Moratorium on cancellations and nonrenewals. For customers in the impacted areas that contact LBL, we will withdraw any cancellation or nonrenewal notice issued on or after November 23, 2018, on any in-force policy issued to an affected policyholder and/or property. In addition, LBL will not issue any new cancellation or nonrenewal notices to affected policyholders and/or property until January 23, 2019, or a later time if deemed reasonable given an individual consumer’s circumstance.

Other insurance-related time-period extensions. For customers in the impacted areas that contact LBL, we will grant the affected policyholders an extension of any and all policy provisions or other requirements that impose a time limit for an insured or claimant to perform any act, including the submission of a claim or proof of loss, reporting of information, submission of bills, or payment of funds.

Such extension shall be for a minimum of 60 days from the last date allowed or required under the terms of the contract or allowed or required by the insurer, or longer if deemed reasonable given an individual consumer’s circumstance.

Please be aware that Illinois consumers may contact the Department of Insurance for filing a complaint regarding any disaster-related dispute or issue.

Consumers may call the Department’s toll-free complaint hotline at 1-866-445-5364, or file a complaint online through the Department’s website.